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Terms of Sale

Effective Date: 01/08/2026
Last Updated: 01/09/2026

1. Introduction

These Terms of Sale (“Terms”) govern all purchases made through alshuja.shop (the “Site”) operated by Adwa Alshuja Company For Trading (“we”, “us”, “our”). By placing an order, you agree to be bound by these Terms in addition to our Terms of Use and Privacy Policy.

2. Product Information

  • We make every effort to display accurate product descriptions, specifications, and prices.
  • However, minor variations in color, dimensions, or design may occur.
  • If an error in pricing or description is identified, we reserve the right to correct it and either confirm the revised order with you or cancel it with a full refund.

3. Pricing & Payment

  • All prices are displayed in Saudi Riyals (SAR) unless stated otherwise.
  • Prices include VAT where applicable but may exclude shipping fees, customs duties, or other applicable charges.
  • Payment must be made through the methods available on the Site (e.g., debit/credit card, SADAD, bank transfer, or other approved payment gateways).
  • We reserve the right to refuse or cancel orders if payment is not received or is flagged for suspected fraud.

4. Order Acceptance

  • Placing an order constitutes an offer to purchase.
  • We will confirm acceptance of your order via email or SMS.
  • If we cannot fulfill your order due to stock unavailability, incorrect details, or other reasons, we reserve the right to cancel it and issue a full refund.

5. Shipping & Delivery

  • Delivery timelines are estimates only and may vary based on product availability, location, and courier conditions.
  • Risk of loss or damage passes to you once the order is delivered to the shipping carrier.
  • Additional customs duties, taxes, or clearance fees (for international orders, if offered) are your responsibility.

6. Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy.
  • Products must be returned in unused, original condition with all packaging, manuals, and accessories, unless defective.
  • Refunds will be processed to the original payment method within the timeframe allowed under Saudi e-commerce regulations.

7. Warranty

  • Some products may include a manufacturer’s warranty. Warranty terms, if applicable, will be included with the product or listed on the Site.
  • Warranties do not cover normal wear and tear, misuse, unauthorized repairs, or accidental damage.

8. Limitation of Liability

To the maximum extent permitted by Saudi law:

  • Our liability for any claim is limited to the purchase price of the product.
  • We are not responsible for indirect, incidental, or consequential damages (e.g., loss of profit, data, or business opportunities).

9. Customer Obligations

You agree to:

  • Provide accurate, complete, and up-to-date information for orders and delivery.
  • Pay all amounts due (including shipping fees and taxes).
  • Ensure safe receipt of delivered products at the provided address.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the Kingdom of Saudi Arabia.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of Riyadh, Saudi Arabia.

11. Changes to Terms

We may update these Terms of Sale at any time. Changes will apply to new orders placed after the updated version is posted.

12. Contact Us

For questions or concerns about these Terms of Sale, please contact us:

  • Company Name: Adwa Alshuja Company For Trading
  • Website: https://alshuja.shop/
  • Email: admin@alshugaacomputers.com
  • Phone: 8001161162
  • Address: Shop No.76 Gulf Commercial Building Olaya Computer Market Riyadh

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